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Apurb Kumar

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Top Stories by Apurb Kumar

What would happen if you had a stand-alone server, say an Admin Server having just a managed server? Or what if the Admin server itself becomes unresponsive. How would someone be notified when they became unresponsive? ".....This is bad. Why did the server hang? And on top of this, why did we come to know about this so late?" As Bob heard his boss say this, he knew what was about to come next. He would be told to open a case with WebLogic support, who would help them do a postmortem of why and how the server stopped responding in production. Probably he would need to go beyond it this time, and figure out a way to automatically check server status. I've often come across situations in which customers want to monitor the health of the servers running in a cluster. Better still, to get notifications should a condition arise. If you're running in a cluster, which of co... (more)

WebLogic Support

When I first transitioned to BEA Weblogic support, I had some premonition of what lay ahead, but little did I realize the daunting task of working on third-party code under high-pressure conditions. Unlike development, where most of the time you wade through your own piece of code, software support becomes more complex as you work on system-down and critical situations, day in and day out. This article will share some of the experiences I've had with customer cases. It includes some very basic but useful tips that WebLogic developers can utilize to help themselves, before opening... (more)